Shipping Policy

Last updated: 28-12-2025

At Nozaro Wellington, we aim to deliver your order as quickly and smoothly as possible.


1. Order Processing

Orders are processed within 1–3 business days after being placed. Once your order has been processed, you will receive a confirmation email.


2. Shipping Times

Estimated delivery time is 7–10 business days after dispatch. Delivery times are estimates and not guaranteed.


3. Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.


4. Tracking

Once your order has shipped, you will receive a tracking number via email, allowing you to follow your shipment.


5. Delays

Nozaro Wellington is not responsible for delays caused by carriers, customs, or circumstances beyond our control.


6. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.


7. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us as soon as possible so we can assist you.


8. Contact

For shipping-related questions, please contact us via our Contact page.

FREQUENTLY ASKED QUESTIONS

Need help with your order or have a question about one of our products? Please contact our support team at info@nozaro-wellington.com

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What is the return policy?

There is a 30-day period to return or exchange an item, provided it is unworn and in original condition. Nozaro Wellington strives for complete satisfaction with every purchase.

What is the delivery time?

For United Kingdom, delivery typically takes 7–10 business days. All orders are carefully packaged and shipped with track & trace to ensure safe and reliable arrival.

What about the product quality?

Each item is carefully selected and crafted from premium materials. Nozaro Wellington offers not only style, but also durability and true luxury.

What are the contact options?

The Nozaro Wellington team is available 5 days a week and can be reached via e-mail: info@nozaro-wellington.com. Responses are usually provided within 24 hours.

Our customer service is available Monday through Friday from 8 a.m. to 6 p.m
Average response time: 24h

Collapsible content

What is the return policy?

There is a 30-day period to return or exchange an item, provided it is unworn and in original condition. Nozaro Wellington strives for complete satisfaction with every purchase.

What is the delivery time?

For United Kingdom, delivery typically takes 7–10 business days. All orders are carefully packaged and shipped with track & trace to ensure safe and reliable arrival.

What about the product quality?

Each item is carefully selected and crafted from premium materials. Nozaro Wellington offers not only style, but also durability and true luxury.

What are the contact options?

The Nozaro Wellington team is available 5 days a week and can be reached via e-mail: info@nozaro-wellington.com. Responses are usually provided within 24 hours.